Looking After You

Looking After You

Get more for your service charge

As a leaseholder, you are obliged to pay a service charge, but you are not obliged to be overcharged or under-served. With Residence looking after your Block Management you have a real alternative, providing a higher standard of service at a competitive cost giving you real value for money.

Your home, your choice

You don’t have to accept poor quality management from an expensive, unreliable provider who’s rarely there and hard to get hold of and more often than not based hundreds of miles away. You know you deserve better and so do we. As a leaseholder with Residence, we will look after you with:
  • Fair prices – we control costs without cutting corners to give you value for money every month
  • Reliable service – we keep the lights on, the lifts working and your building clean, inside and out
  • Transparency – we’re open and accountable, from workflow to cashflow, so you can see what you get for your money
  • Safety and security – we give you peace of mind protection from fires, break-ins, and unwanted visitors
  • Prompt response – we’re a Liverpool based company and only manage buildings in the L postcodes, with local knowledge and local tradespeople always on hand
  • 24/7 service – we’re there when you need us with a round-the-clock helpline for out of hours emergencies 
Competitive charges and efficient service not only make life easier now, they also make your home easier to sell when you come to move on, adding value and reducing the time it takes to find a buyer.

Time for a change?

If your service charges are continuing to rise, but standards have slipped, then it is time for a change. You don’t have to suffer in silence; you have the legal right to switch service providers. See our Taking Control page for full details, call our friendly team for free advice on 0151 556 2816 or email assist@residenceliverpool.co.uk
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